Safeguarding

Safeguarding is everyone's responsibility.

TheraPaws Wellbeing Services CIC is committed to promoting the welfare of children, young people and adults at risk and to protecting them from harm.

Our Safeguarding Commitments

✓ Designated Safeguarding Lead (DSL)

✓ Enhanced DBS checks for all staff and volunteers who work directly with participants

✓ Appropriate safeguarding training for relevant personnel

✓ Clear safeguarding reporting procedures

✓ Risk assessments for all activities and events

✓ Confidentiality and information-sharing procedures in line with safeguarding responsibilities

✓ Commitment to creating safe, inclusive and supportive environments

Any safeguarding concerns are taken seriously and managed in accordance with our safeguarding procedures and statutory guidance.

Governance

TheraPaws Wellbeing Services CIC operates as a Community Interest Company (CIC), ensuring that our activities are delivered for community benefit and that any surplus generated is reinvested into our services and community projects.

We are committed to:

Transparency and accountability

Safe and ethical practice

Equality, diversity and inclusion

Financial responsibility

Continuous improvementCommunity benefit

Compliance with relevant legislation and regulations

Disclosure and Barring Service (DBS)

To help ensure the safety of those accessing our services:

The Director holds an Enhanced DBS Certificate.

All employees and volunteers working directly with participants will hold Enhanced DBS clearance appropriate to their role.

DBS checks are reviewed and monitored in accordance with organisational procedures.

Policies and Procedures

TheraPaws Wellbeing Services CIC maintains a range of policies and procedures to support safe and effective service delivery.

These include:

Governance and Organisational Policies

Constitution / Governing Documents

Community Interest Company (CIC) Governance Procedures

Data Protection and GDPR Policy

Confidentiality Policy

Information Governance Policy

Record Keeping Policy

Complaints Policy

Compliments and Feedback Policy

Equality, Diversity and Inclusion Policy

Conflict of Interest Policy

Lone Working Policy

Safeguarding Policies

Safeguarding Children Policy

Safeguarding Adults at Risk Policy

Safeguarding Reporting Procedure

Prevent Duty Awareness Procedure

Whistleblowing Policy

Health and Safety Policies

Health and Safety Policy

Fire Safety Policy

First Aid Policy

Accident and Incident Reporting Policy

Risk Assessment Policy

Manual Handling Policy

Infection Prevention and Control Policy

Wellbeing Service Policies

Participant Code of Conduct

Volunteer Policy

Referral and Signposting Procedure

Professional Boundaries Policy

Wellbeing Support Policy

Human and Pet Loss Support Guidance

Animal Welfare Policies

Animal Welfare Policy

Wellbeing Support Dog Policy

Dog Risk Assessment Procedures

Participant and Dog Interaction Guidelines

Veterinary Care and Welfare Procedures

Outdoor and Community Activity Policies

Community Garden Risk Assessment

Outdoor Activity Risk Assessment

Walkies & Talkies Risk Assessment

Environmental and Sustainability Policy

Severe Weather Procedure

Insurance

TheraPaws Wellbeing Services CIC maintains appropriate insurance cover to support the safe delivery of our services, including:

Public Liability Insurance

Professional Indemnity Insurance

Employers' Liability Insurance

Animal-Assisted Activity Cover

Insurance arrangements are reviewed regularly to ensure adequate protection for participants, staff, volunteers and the organisation.

Our Promise

We are committed to providing welcoming, inclusive and professionally managed services where people can feel safe, valued and supported.

By maintaining robust governance arrangements, safeguarding procedures and organisational policies, we aim to ensure that every person engaging with TheraPaws receives the highest standard of care and support.

Supporting wellbeing through nature, connection and companionship. 🐾🌿